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We accept Visa, Mastercard and Interac payments

We accept Visa, Mastercard and Interac

 

OLD EUROPE DIRECT
Tollfree: 1-888-564-3062
Phone: 250-964-0511
Prince George, BC Canada


How to Order our Antiques


Old Europe Antiques at the PGXThe best way to order our Antiques is to contact us through the site email. Browse our online inventory and when you find the piece you are interested in, simply scroll to the agent listing at the bottom of the page and click on the email icon Email us. This will bring up a small contact form which includes the name and ID or Order number of the antique furniture piece. Fill in your name, email address and your message and then click on the Send button. We will get back to you as soon as we can.

If you have a general question about our services or our store - you can contact us via: EMAIL

Or you can call us

Tollfree: 1-888-564-3062

Phone: 250-964-0511

Our store is located in Prince George in the heart of British Columbia.

Terms and Conditions

Satisfaction of our customers is our priority, we will assure you that all our pieces are honestly and accurately, to our knowledge described on our website. Each piece is handpicked by our experts in Germany who have been dealing with Antiques for over 20 years. If there is excessive wear or damage on a piece, it will be clearly noted on the description. Please keep in mind, that some of our pieces are hand carved, and it is part of their nature that they might have slight imperfections, which can add beauty and character to the pieces.

Also remember that there is no such thing as a new antique or vintage item, and normal wear associated with these items is to be expected.

All our pieces are vintage or antique, our professional in Germany advises us on each piece, to insure that the date given in the description is a true and accurate estimation of its age.

Return Policy

All items are sold as is. All sales are final.

If an ordered item has been cancelled the cost occurred will be billed to the purchaser.

Delivery, Packing and Shipping

We will deliver in Prince George and surrounding area (up to 20km outside of PG) for an additional cost of $ 50.

Shipping will be handled by a professional Shipping Company of Buyers choice, or we can recommend a reputable Shipping Company. All Shipping and packing costs are the sole responsibility of the buyer.

Shipping, handling and insurance charges are based on the weight and size of the individual piece, the  distance to be shipped, and the value of the purchase. Shipping several pieces together normally reduces the shipping cost per item. All shipping, handling, insurance charges, customs taxes  or duties are at the customer’s expense.

We take great care in arranging for the packing of your order, most of the pieces are irreplaceable and individual, therefore we require insurance an All orders shipped.

Damaged Shipments

In the unlikely event that damage is evident upon receipt of an order, please keep all packaging material and report the damage to us immediately so we can make a claim against the insurance policy. We may request the return of the damaged item.